Name: Great Customer Service
Rating: 5
Author: Barb S.

Great Customer Service

Great Customer Service

Recently bought a vacation home and immediately started to have problems with brine tank on existing water softener leaking. Tried to get it fixed through trades sent by our home warranty company but they frankly were useless. By the time we got back to the home in November, salted water had leaked at least 10 feet from the tank. Our home watch service recommended Arisa Water. Michael immediately confirmed the problem but also advised us as to condition of the whole system. Would have fixed just the brine tank but we decided to just get the whole system replaced as existing old and inefficient. He came back with a helper within a day while we were still at the house and spent the entire day changing out the system. Apparently found some very interesting plumbing when he was doing this, which required much extra time for him, but no change in the quoted price. Very pleased.

Barb S. Buckeye, AZ January 27, 2015

Sharma Dutton2015-02-20T17:32:32+00:00

I was very impressed by how neat and clean he is, very courteous, knowledgeable, professional, hard working and always on time.

Stephanie E. March 10, 2017

Arisa water was here as promised. Showed professionalism and knowledge with product and installation. Was very fair on pricing with quality products.

George S. Goodyear, AZ March 30, 2017

Read Daniel S.‘s review of Arisa Water on Yelp

Dan S. Buckeye, AZ January 6, 2019

We were referred to Mike at Arisa Water by a neighbor that had one of his systems installed about 10 years ago, or so. Mike returned our call promptly and stopped by to have a look at our property and where to install a filtration system. When we were back in town we called him and he stopped by to meet and give us a quote. When we were ready he scheduled the work and had our system installed in a few hours.

Mike was very friendly and the system was reasonably priced. We are very pleased with their service and have recommended them to a few neighbors.

T.G. P. September 15, 2020

Both my daughter and I did our research on water purifying systems for our new homes. We found that many in our area used Arisa. We chose to do the same and we were NOT disappointed. We both purchased systems. He talked us through everything.
System works great. The customer service is awesome.

Brigitte S. January 31, 2021

Michael is friendly and very pleasant to work with. He installed a new water softener for us. Knows his product and stands behind the equipment. He will take care of all your water treatment needs. We highly recommend Arisa Water!

Chep January 6, 2019

I called Arise Water because of the problems that I have had with buckeye. Mike came out ASAP and told me what I needed todo. He was very professional willing to help you in any way he could. The Install was very good!!!!!

Thank you Mike!

Casey K. Buckeye, AZ December 9, 2017

We bought a new home about a year ago and had a water softener installed at that time. The water softener turned out to be completely insufficient, so we contacted Mike at Arisa Water. He inspected everything thoroughly and gave us a very fair and reasonable quote. He was honest, reliable and went the extra mile to make sure we a had perfect and sufficient system. He also gave us extra filters and installed additional copper at no cost to us. We have had water softeners for years living in Goodyear and Buckeye but never had a better system than what he installed and we have truly soft water for the first time in years. I would highly recommend Mike and Arisa Water over any of the other big companies. Excellent experience. Thank you Mike and Arisa Water.

Tina P. August 7, 2017

Michael performed a very professional installation of our osmosis water treatment system. Very neat, clean and organized.

Our experience with other contractors that have come into our home have always left the place a mess. Michael left our kitchen cleaner then he found it. He was very attentive in placing the equipment so that it was not in the way. The only difference that we notice now is that we have clean, delicious, fresh drinking water in our home!!!

Earlier we had a water softener installed by another company. HUGE MISTAKE! Not only did Michael fixed their mistakes, he cleaned up their mess as well.

We would recommend Arisa Water to anyone who is looking to have a hassle free experience, great customer service and compared to the other companies we researched, the cost was significantly less.

Brant & Tatyana Kido

Brant & Tatyana Kido July 12, 2015

We found Michael very knowledgeable and a good representative of Arisa Water. Very glad I chose the system I did.

James White March 8, 2015

Good presentation and very informative. We learned a lot! Really like our water now!

Joel & Becky D. March 8, 2015

Mike spent the time, knew his stuff, but also knew his limits. I will definitely be recommending him!

Sam Endress March 8, 2015

Excellent all around!! Answered all our questions well. Very happy with our equipment!

Pete & Bonnie L. March 8, 2015

Mike came out and demonstrated the Benefits of the Arisa Water Systems, we selected ours and we were planning on waiting – however glad we didn’t – installation went well with Arisa doing 100% of the work. It is obvious they know water systems.

Since we home school our son, we watch every penny and comparisons revealed that the Arisa water system IS the best value system – built to last for decades. The others were inferior systems and actually cost more!

The support & service is amazing – even when it’s the homeowners fault (mine) – they are glad to be of service – and didn’t want any remuneration?

Best Value Water System!
Best Price on the Water System!
Best Service and Support!
Built to last!
Experience the benefits of an Arisa Water System!

VERY VERY PLEASED CUSTOMER!

Harold E Lake Jr Litchfield Park, AZ February 20, 2015

Mike was very professional, trustworthy, and hard working. He was on time for his presentation and took exactly the time he allocated to demonstrate his product. He shared a wealth of information and we were appalled to learn what was in our water! His team worked hard to find us the best financial package, the prices are very reasonable, we recommend him and his team for any of your water treatment needs!

Sandra R. Buckeye, AZ February 11, 2015

Mike did a great job installing our water system. Very professional and it is working great. Highly recommended.

Tom LEITZKE Buckeye, AZ February 11, 2015

First visit was an estimate and he was a professional and never bad rapped other companies. He gave us the info on his product, reviewed what are plumming was like and then gave us the price. We agreed and set a date for installation. He arrived as scheduled, made the adjustments we requested and even spent more time with stuff that he din’t have to work on at no extra charge. All was done in a timely matter and we are very pleased with him as well as his work. We would recommend highly!

Cheryl M. Goodyear, AZ January 27, 2015

I had Arisa Water install a system for me. all work was performed as agreed. They even installed an extra hose bib that was treated by my new softner so that i could wash my windows without all the spotting!! These guys do what they say and at a great price. I checked around and found a company offering a similar system but without the carbon media, they wanted twice as much!!”

John H. Buckeye, AZ January 27, 2015

These guys did an outstanding job! The best part was…I paid about half of what my neighbor paid for a water softener. I highly recommend Arisa Water. Great service, Great equipment, even better prices. I definitely will be calling them back for any water issues in the future.

Fred Bickle Buckeye, AZ January 27, 2015

Recently bought a vacation home and immediately started to have problems with brine tank on existing water softener leaking. Tried to get it fixed through trades sent by our home warranty company but they frankly were useless. By the time we got back to the home in November, salted water had leaked at least 10 feet from the tank. Our home watch service recommended Arisa Water. Michael immediately confirmed the problem but also advised us as to condition of the whole system. Would have fixed just the brine tank but we decided to just get the whole system replaced as existing old and inefficient. He came back with a helper within a day while we were still at the house and spent the entire day changing out the system. Apparently found some very interesting plumbing when he was doing this, which required much extra time for him, but no change in the quoted price. Very pleased.

Barb S. Buckeye, AZ January 27, 2015

The testing process was a lot to digest, but very informative! I decided to purchase a softener and reverse osmosis. The price was extremely affordable and now our water tastes great!

Greg B. January 27, 2015

I found the water presentation very informational. They removed my old Culligan equipment and quickly installed the new equipment. My equipment is functioning as it should. Very affordable. Highly Recommended!

Gail G. January 27, 2015

Michael, our water tester, was very knowledgeable and courteous. We found the whole process very educational and stress-free.

Larry & Sue A, January 27, 2015

My water test was very educational. The testing guy was very courteous. My softener works great! I am very satisfied with the entire process.

Keith & Terry B. January 27, 2015

The water technician gave an excellent educational presentation. He was very helpful and kind. They did a great job installing our equipment. We are very satisfied with our purchase, would definitely recommend them for any water treatment needs!

Nancy M. January 27, 2015

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